The Brown Group's Core Values
Customer Satisfaction – Make each customer an evangelist, only agree to what you can deliver, and always deliver what you agree to.
Respect – Be professional with every interaction with employees, customers and vendors. Treat them with the utmost respect, honesty, directness and follow through.
Extraordinary Teamwork – Every person has a role on the team. Communicate with and count on everyone to play their part flawlessly as you would expect them to count on you. When they don’t (we are all human), coach and encourage, rather than criticize and lambast.
Accountability – Deliver on your commitments, be transparent about progress and outcomes, and be equally willing to reap the rewards or pay the consequences of your performance.
Build Open and Honest Relationships with Communication – We communicate all day, whether we're sending emails, or meeting face-to-face. The better and more effectively you communicate with those around you, the richer your relationships will be. All good relationships depend on open, honest communication.
Embrace Diversity - we must appreciate the richness of difference that exists in our human family, empathize with all types of people, and wage war against discrimination.